DELIVERY INFO
Useful information about delivery and returns
All orders are shipped to most places in USA & Canada. For international delivery, order books and journals on Amazon. www.amazon.com/books/ana trishi/ Pick up in-store is not necessary. To deliver your favorite products, we have partnered with the most reliable companies, including Fedex, USPS. You are welcome to return or exchange the products purchased online that are damaged due to our manufacturing. You have 30 days to return.,,,however, buyer's remorse issues are not an option. Typically we can work something out to your satisfaction. Use this address for mailing: 1201 Ed Brown R. Charlotte NC. 28273, Items must be in proper condition and in the manufacturer's packaging unless returned as faulty or damaged. -REFUND OPTIONS We offer several methods of compensation for a returned item if the product delivered is damaged. We will replace the item with another one of better quality, different size or color. -Money refund. We will return the cost of the item you sent to purchase or if you prefer, we will issue a Gift Card. We will give a Gift card equal to the cost of the item purchased on our Site with another purchase. Although you are free to choose a preferred method, we reserve the right to change the list of available compensation options, depending on the items returned, customer location, banking peculiarities, and other reasons creating difficulties or inconveniences for SENSUOUSITY AND SENSUOUS-WOMAN customers.
HOW TO RETURN
HOW TO RETURN ; We will be happy to assist you with eligible returns, the return instructions, and the shipping address. Fill out your return form correctly with your order number, the product you are returning, the reason for the return, and if you are waiting for a refund or an exchange. If you do not mention your order number we won't be able to process your return. Name________________________________ Tracking Number________________________ Description____________________________ Reason for return_______________________ Refund or Replacement__________________ Email_________________________________ -Repackage the item in the original box and packaging.- Take your parcel to any Post Office and obtain proof of postage for the tracking number. This will speed up the process and will legitimize that your parcel is on its way back to use. The Address for Returns is 11201 Ed Brown Rd. Charlotte, North Carolina. 28273 The shipping cost for the returned items is paid for by you. We will compensate the shipping charges in case of returning damaged, faulty, or incorrect items.
WHAT HAPPENS NEXT
We accept Visa, MasterCard®, PayPal
We will send you an email as soon as we receive your return in its original condition and process your return. - The item will be inspected upon arrival. - If the condition an item has been returned in is inappropriate, e.g. tags have been removed or there are signs of wear, we are unable to put it back in stock, we may not be able to accept your return and we may have to send it back to you. -If the condition of a returned item is appropriate, you will receive compensation within 5 days or sooner depending on the payment method you used for purchasing the returned item. - If you paid using PayPal, we refund the balance to your Paypal account. -If you used a Gift card to purchase the returned item, we will refund the paid money to the balance of the credit/debit card, or Paypal account and will provide you with a new Gift card as, due to our internal rules, any Gift card can not be used twice or more time
RETURNING A DAMAGED OR FAULTY ITEM
We are sorry that you received a damaged or faulty item. Please return this item as soon as possible so that we can process the refund or exchange. If you are unable to return the item, please contact our Customer care service at realismomagicoart@gmail.com. Please bear in mind that all items are inspected upon return.
RETURNING AN INCORRECT ITEM.
If one of the items you returned is not what you ordered, please send it back to us, and once inspected, we will refund you as soon as it has arrived back at our warehouse.
NON-REFUNDABLE ITEMS
We do not refund products that are not eligible for return. NON-REFUNDABLE PRODUCTS; -PERFUMES AND FRAGRANCES -SKIN CARE PRODUCTS- MAKE-UP AND NAIL CARE PRODUCTS -PERSONAL GROOMING ITEMS -AROMATHERAPY AND MASSAGE PRODUCTS -VITAMINS AND SUPPLEMENTS -MEDICAL SUPPLIES AND EQUIPMENT -DENTAL CARE PRODUCTS -INSECT REPELLENTS AND SUNSCREENS -INTIMATE APPAREL -BODY JEWELRY -PRODUCTS CONTAINING FOOD ITEMS -FINAL SALE ITEMS -INK CARTAGES -FACTORY-SEALED SPORTS COLLECTIBLES -CLUB MEMBERSHIP -GIFT CARDS -DIGITAL PRODUCTS AND FACE MASKS. We do our best to maintain the best accuracy of the non-refundable list. but the list may not include all applicable variants.